1. What we collect
We may handle account data such as your email address, account ID, and sign-up time; content data such as stories, images, audio, and captions; interaction data such as comments, likes, collections, Sparks, and room participation; device data such as model, operating system version, and service logs; payment data such as orders and receipts; and moderation data such as reports, appeals, and review decisions.
2. How we use it
We use information to provide and maintain core features, keep accounts and content safe, verify purchases, handle reports and appeals, meet legal obligations, understand service reliability, and send optional notifications when you choose to receive them. Your email address is never displayed publicly.
4. Storage and deletion
Information is stored on our service providers' servers for as long as it is needed to provide Tellora and meet our responsibilities. When you delete your account, personal information enters our deletion process. Transaction records and security logs that we must retain are kept for the required period and then deleted or anonymised.
5. Permissions
The microphone is used for recording audio stories and speaking in voice rooms. The camera and photo library are used for story images, covers, and report evidence. Notifications are used for optional reminders and updates. These permissions are optional; text features remain available without them.
6. Your rights
You may ask to access, correct, export, or delete your personal information, or withdraw optional consent. Start a request from Tellora's privacy controls or email devanhabak@icloud.com. We may ask you to confirm account ownership before completing a request.
7. Support and disputes
For purchase issues, duplicate charges, clear system errors, privacy questions, or requests about this policy, email devanhabak@icloud.com. Include an order number for purchase questions. We will review the matter and reply with the next steps.